Timetracker clients are not able to connect (web + windows)

Incident Report for 7pace Timetracker

Resolved

This incident has been resolved.

Posted Nov 30, 2020 - 15:49 UTC

Monitoring

After rebooting we see that web client is back to operational (but some delays are still possible)

Posted Nov 30, 2020 - 15:43 UTC

Identified

We identified that in EU region web client along with Windows client cannot connect to the Timetracker. We are working on the fix now.

Posted Nov 30, 2020 - 15:28 UTC

This incident affected: Timetracker: West Europe (Timetracker Application).