European instance became unresponsive

Incident Report for 7pace Timetracker

Resolved

This incident has been resolved.

Posted Oct 20, 2020 - 15:52 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 20, 2020 - 13:23 UTC

Monitoring

Application services are back to normal operation, but clients (web, mobile and Windows) can show "Connecting..." state for some time.

Posted Oct 20, 2020 - 13:22 UTC

Investigating

We are currently investigating this issue.

Posted Oct 20, 2020 - 13:19 UTC

This incident affected: Timetracker: West Europe (Timetracker Application).